For the first time ever, I can say that I am very pleased with my insurance.
I will probably never, ever say that ever again. I’m sure I will be cursing their existence as I pay my deductible in the very near future.
I called them a couple of months ago about coverage on breast pumps. The lady I spoke with was very helpful and she mailed the proper forms to me to order the pump and informed me that I can’t order until I am 30 days away from my due date.
My insurance company further impressed me by sending me updated information without prompting when their policy changed. The updated policy meant I could order my breast pump online without having to mail in a single item or press 1 for English on a single menu.
The new policy allowed me to order the electric breast pump of my choice (I had six different options) from Edgepark at the 36 week mark. I placed my order on Tuesday evening. The order acknowledgement email reminded me that it could take up to 10 business days to receive my order because first my physician would need to be contacted and then the insurance would have to grant approval.
I got my breast pump via FedEx today! Talk about fast! In the box with my pump is a piece of paper showing how much my insurance will cover (100%) and how much is my responsibility (0%).
I was a little dismayed to see, though, that Edgepark charged my insurance $450.90 for my breast pump that I could purchase from WalMart or Target for about $250.00. Another contributing factor to inflated premiums, I suppose.
So, now I have a Medela Pump In Style Advanced free of charge (if you don’t count my insurance premiums, of course)! I haven’t broken the seal yet just to make sure that everything has been covered. I will be calling my insurance company tomorrow to verify that they are covering it completely. I don’t want to end up stuck with a $450 pump that I can purchase for $250 locally.
Pump-experienced moms, which parts exactly do I need to sterilize when I do finally open this baby up? Will the instructions tell me? I would like to be ready to go once my baby gets here because I’m sure I will have a fatigue-fogged brain the first time I use that pump.